Frequently Asked Questions - Home
All equipment used to provide service to the Customer is on a lease base and shall continue to remain sole property of Abari Communications Pty Ltd.
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Yes, we can move the equipment to another location if required and a feasibility check has been conducted and approved.
You can request an upgrade or downgrade at any point.
If the service is upgraded mid-month, the upgrade can be done the same day for wireless. You will be billed pro-rata for the extra value from the day the service was upgraded to month-end. You will receive the pro-rata bill with your next months’ invoice.
All downgrades will only be processed at month-end so this will not affect your billing in any way.
Installations typically take 1 to 3 days.